inTouch
Sprint review · 18 Aug 2026

H13 shipped, H14 in flight.

A look back at sprint H13 (3 to 17 August) and the priorities now driving the live sprint H14 (17 to 31 August).

Last sprint (H13) priorities

Voices Call Assessment POC Preparation Product Customization
01 · H13 · closed

What last week moved.

69tickets in scope
21shipped & closed

By type: 25 bugs · 22 stories · 18 tasks · 3 improvements · 1 testing.

02 · H13 · delivered

Highlights that shipped.

Product
Product Customization

Shipped end-to-end: variables flow into the prompt and dialogue system, plus the management UI and cleanup of the deprecated locale field.

Voice
Voices & TTS

Voice selection and onboarding, and market research on available text-to-speech providers.

POC
POC results

POC results and presentation delivered.

Localisation

British English prompts, product-language validation, and locale fallback fixes.

R&D

DuckDuckGo live search, and a CLI tool to test questionnaires on real recordings.

Reliability

Fixed report emails to facilities, patient / facility creation, and demo-call TTS & context bugs.

03 · H14 · live

This sprint's priorities.

Sprint H14 runs 17 to 31 August. Five priorities lead the way.

Priority
HMD launch

HMD prompt specifics and final customer-journey testing, ahead of an imminent launch.

Priority
Call Assessment

Assessment metric definition, moving the V3 model forward.

Priority
Product updates

Mary's conversation refined: fewer questions (ID-1430), toned-down positivity (ID-1431), and a more senior-driven flow (ID-1432).

Priority
Voice

Voice selection and strategy for English.

Priority
Geneva

Geneva PoC preparation.

04 · H14 · high priority

The 7 high-priority tickets.

64tickets in the sprint
19in progress
7high priority
1HMD prompt specificsStory
2First call: missing callee & registrant names (B2C)Bug
3Ethias voicemail problemBug
4Critical failureTask
5First call cs_CZ: wrong term "sestřička"Bug
6First call en_US: registrant name missingBug
7First call: false confidentiality promiseBug
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