inTouch · Sprint Planning H14

inTouch

Sprint planning · H14

What we're working on.

Sprint H14 runs 17 to 31 August 2026. These are the priorities driving the team this sprint.

This sprint's focus

      HMD launch
      Call Assessment
      Product updates
      Voice
      R&D stream
    

01 · Priorities

The priorities we're driving.

PriorityHMD launch
HMD prompt specifics and final customer-journey testing, ahead of an imminent launch.
PriorityCall Assessment
Assessment metric definition, moving the V3 model forward.
PriorityProduct updates
Mary's conversation refined: fewer questions (ID-1430), toned-down positivity (ID-1431), and a more senior-driven flow (ID-1432).
PriorityVoice
Voice selection and strategy for English.
PriorityR&D stream
End-of-turn detection, Google Search, and adjustable probability of the callee being able to interrupt Mary.

02 · High priority

Where the focus goes.

64tickets in the sprint

19in progress

7high priority

1HMD prompt specificsStory

2First call: missing callee & registrant names (B2C)Bug

3Ethias voicemail problemBug

4Critical failureTask

5First call cs_CZ: wrong term "sestřička"Bug

6First call en_US: registrant name missingBug

7First call: false confidentiality promiseBug